Personal Information Collected By the Services: BDIHS uses information collected from users of the Services to personalize and improve Your visit and experience at the Site and for other purposes set out below.
BDIHS gathers information in the following ways: Information You Give to BDIHS: Through a user’s interactions with the Services, BDIHS collects “Personal Information,” which is information that identifies an individual or relates to an identified individual. Personal Information includes any information You have provided in connection with Your use of the Services. Personal Information is collected when You establish an account with BDIHS, or when You communicate with BDIHS about the Site. Sensitive Personal Information” refers to Personal Information regarding more sensitive areas, such as Your government ID and certain other medical or health information, financial information, gender, marriage status, race/ethnicity, or veteran or disability status.
Web Beacons: BDIHS (or service providers on BDIHS’s behalf) may collect information from visits to the Site through the use of “Web Beacons.” Web Beacons are web page elements which may employ cookie technology that enable BDIHS to record data about visits to or transactions made on the Site. This information is sometimes known as “clickstream data.”
BDIHS may use this data to analyze trends and statistics to improve Your online experience or our customer service. No Personal Information is collected through the use of Web Beacons on the Site.
You can generally set Your browser to reject cookies or to notify You when You are sent a cookie. Software is also available from third parties which will allow You to visit the website without providing this information. Information Received as a Business Associate: Upon Your request or with Your consent, Your healthcare provider may share information about You, including Your Personal Information, with BDIHS.
BDIHS shall only use such information as a “business associate” of a “covered entity” in accordance with any instructions or restrictions provided to BDIHS by Your healthcare provider. With regard to such information, BDIHS shall comply with the applicable provisions of Health Insurance Portability and Accountability Act and the regulations promulgated thereunder, and the Health Information Technology for Economic and Clinical Health Act and any regulations promulgated thereunder, to the extent such privacy laws are applicable to business associates.
Use of Information Collected By BDIHS: BDIHS uses the Personal Information collected in an effort to improve Your experience with the Services, to provide services to You and to communicate with You about information that You request.
BDIHS may also use Personal Information to help target specific offers to You and to help BDIHS develop and improve its Services. Additionally, BDIHS may use Your Personal Information to: Respond to user service requests. Administer user accounts. Provide service to our clients, which may include healthcare providers. Respond to your questions and concerns.
BDIHS will take reasonable steps to ensure that Personal Information is reliable for its intended use, accurate, complete, and current. Retention of Personal Information: BDIHS will retain Your Personal Information as needed to fulfill the purposes for which it was collected. BDIHS will retain and use Your Personal Information as necessary to comply with BDIHS’s business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements. Aggregated De-Identified Information: BDIHS may provide aggregated information related to Your Personal Information to some of BDIHS’s business partners.
If You are a citizen of the EU and You have an unresolved privacy or data use concern that BDIHS has not addressed satisfactorily, please contact JAMS, BDIHS’s U.S.-based third party dispute resolution provider (free of charge) by clicking here. Under certain conditions, more fully described on the Privacy Shield website, You may invoke binding arbitration when other dispute resolution procedures have been exhausted. If You are an employee, past employee, or prospective employee, please see BDIHS’s employee privacy notice for information concerning who to contact if You have an unresolved privacy or data use concern. Right to Access and Correct Personal Information: BDIHS strives to make sure that our information is reliable, accurate, and up-to-date. While Personal Information is maintained by BDIHS, You may access the Personal Information that BDIHS has collected directly from You to the extent required by law to review, update, and correct inaccuracies. Upon request made to the contact listed below under the section titled “Contact Information,” BDIHS will provide You with reasonable access to the Personal Information BDIHS has collected from You. Because Personal information—for example, Your email address—is required to use the Site, we retain certain Personal Information as long as your account is active. You will have the opportunity to correct, transfer, update, modify, or delete this information by logging into Your account and updating Your Personal Information online or contacting BDIHS at the address listed below under the section titled “Contact Information.” You may also limit the use and disclosure of Your Personal Information by either unsubscribing from marketing communications or contacting BDIHS at the address listed below under the section titled “Contact Information.” Please note that some information may remain in BDIHS’s records even after You request deletion of Your Personal Information, to the extent permitted by the Privacy Shield Principles or required by applicable laws.
Additionally, there may be limits to the amount of information BDIHS can practically provide. For example, we may limit access to Personal Information where the burden or expense of providing access would be disproportionate to the risks to an individual's privacy or where doing so would violate others’ rights. Regardless of the above, however, and except as required by applicable law, BDIHS does not provide You with access to patient records and will recommend that You directly contact Your healthcare provider to obtain a copy of Your patient records.
Last Updated September 25, 2023